Office of Community Engagement and Outreach


We are here to support residents in need by phone, mail, email, or online. In-person and walk-in services have been suspended, but we are still open.

Our Mission

The mission of the Office of Community Engagement and Outreach is to develop, promote, and enhance mechanisms for increased collaboration, communication, and supports with internal and external partners and consumers.

Our Vision

The vision of the Office of Community Engagement and Outreach is an informed community empowered to access and utilize resources offered by Shelby County Government’s Division of Community Services.

Our Focus Areas

Early Childhood and Youth 

The Shelby County Office of Early Childhood & Youth service as collective impact partner supporting strategic initiatives prenatally to career, advises policymakers, and promotes community understanding that all children deserve to be healthy, safe, and nurtured.

Veterans Services

Veterans Services fulfills President Lincoln’s commitment to ensure veterans and their families receive needed assistance. The staff assists veterans and their families with:

  • Burial benefits
  • Dependents’ educational assistance
  • Education and training
  • Filing claims for disability pension, dependency, and indemnity compensation
  • Guaranty home loans
  • And other concerns

Nonprofit Committee

Shelby County Government and the nonprofit sector share common goals -- to address local needs and to improve the lives of Shelby County Residents. In order to improve our collective work, the county created a platform for collaboration, sharing of information, and advocacy on behalf of the communities and people that we serve. We want a constructive way for government and nonprofit leaders to interact and communicate directly to identify problems and create coordinated solutions.  

The Nonprofit Committee aims to strengthen communication, coordination, and partnerships between Shelby County Government and the nonprofit sector, all toward meeting the needs of residents more efficiently.

  1. Kim Cox


  2. Physical Address
    1060 Madison Avenue
    Memphis, TN 38104

    Fax: 901-222-4316


    Monday - Friday
    8:00 am - 4:30 pm

    Click here to request a speaker or a presentation at a community event or health fair.