Mat 29, 2017 Evening Media Update




May 29, 2017


Storm Damage-Evening Update



MLGW crews working along McLean Boulevard in Midtown today


  • The Shelby County Office of Preparedness continues to coordinate the storm response effort with the Memphis Office of Emergency Management.
  • The Tennessee Emergency Management Agency is also assisting.


What’s new since the last update?




  • 90,384 MLGW customers are without power.
  • MLGW crews are being assisted by 70 utility companies to help restore power.
  • Report problems to 1-800-268-8648.


Emergency Shelter


  • 30 people are staying at the American Red Cross shelter in Memphis at the Orange Mound Community Center, 2572 Park Avenue.
  • Caseworkers assisted storm victims there and at the American Red Cross office at 1399 Madison Avenue.
  • For shelter transportation, call (901) 636-2525.
  • The Red Cross fed lunch to 45 shelter residents.  After lunch, the Red Cross joined the Salvation Army to personally deliver food, water and cleanup kits to many people in heavily damaged neighborhoods in Southeast Memphis, Frayser, Whitehaven and Midtown.


Road Hazards


  • Many traffic signals are out in the Memphis area.  Motorists should treat those intersections as Four-Way stops.
  • Memphis Public Works crews and hired contractors cleared debris from neighborhoods in various areas including Frayser, Whitehaven, Fox Meadows and Midtown.  



Check daily on those who live alone


  • Give special attention to the elderly and the disabled.



Electricity Hazards


  • Stay away from powerlines.
  • Make sure electrical systems or appliances damaged by the storm are inspected by a qualified, licensed professional.

Generator Safety

·         Prevent carbon monoxide poisoning - Only use generators outside, more than 20 feet away from your home, doors, and windows. Never use grills, camp stoves or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, or any partially enclosed area.


·         Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air RIGHT AWAY - DO NOT DELAY. 



Food Safety



·         The Shelby County Health Department (SCHD) reminds residents to throw out ALL refrigerated, perishable foods if power was out for more than four (4) hours. Perishable foods include meat, poultry, fish, eggs, dairy products (milk, cheese, yogurt) and leftovers.


·         If the freezer door remained closed, and your power was restored in less than 24 hours (or 48 hours for a full freezer), your items may be safe.  Check each package of food to determine its safety. You can't rely on appearance or odor. If the food still contains ice crystals or is 40° F or below, it is safe to refreeze or cook. If there are no ice crystals, you will need to cook and consume or discard the items.



Prepare for Hot Weather



  • If you are outside, or in your home without power, for an extended time, the Shelby County Health Department reminds residents to take the following precautions:
    • Drink 2-4 glasses of cool, nonalcoholic fluids each hour.
    • Wear lightweight, light-colored, loose-fitting clothing when outdoors.
    • Limit your physical activity to morning and evening hours.
    • Start slowly and pick up the pace gradually.
    • Rest often in shady areas.
    • Protect yourself by wearing a wide-brimmed hat, sunglasses, and sunscreen of SPF 15 or higher.
  • If you don't have power in your home, consider visiting a shopping mall, public library, or community center to keep cool during daytime hours. An emergency shelter is also available at the Orange Mound Community Center.
  • Take extra precautions with those at higher risk for developing heat related illnesses:
    • People 65 and older
    • Infants and young children
    • People who are physically ill
  • Watch for signs of Heat Exhaustion:
    • Fatigue
    • Weakness/Fainting
    • Nausea/Vomiting
    • Headache/Dizziness
    • Myalgia
    • Muscle cramps
  • Recognize signs of Heat Stroke: 
    • Extremely high body temperature
    • Red, hot, and dry skin (no sweating)
    • Rapid, strong pulse
    • Throbbing headache
    • Dizziness
    • Nausea

For more information, go to



(End of Update)







Steve Shular

Public Affairs Officer

Shelby County Mayor’s Office

Mayor Mark H. Luttrell, Jr.

11th Floor

160 N. Main Street, Memphis, TN 38103


Office (901) 222-2047

Mobile (901) 359-5117


Mayor’s Action Center-Shelby County, TN - Official Website - Report A Concern