May 31st Evening Storm Update


May 31, 2017

Storm Damage-Evening Update

  •   The Shelby County Office of Preparedness continues to coordinate the storm response effort with the Memphis Office of Emergency Management.
  •   The Tennessee Emergency Management Agency is also assisting. What’s new since the last update?
  •   41,144 MLGW customers are without power. Outages: 1-800-268-8648.
  •   MLGW crews are being assisted by more than 90 utility companies to help

    restore power. Disaster Assistance

  •   Late this afternoon, the Tennessee Emergency Management Agency (TEMA) received documents from the Shelby County Office of Preparedness seeking Federal Emergency Management Agency (FEMA) disaster funds to assist with the storm recovery effort.
  •   The funds are to reimburse Memphis City Government, Shelby County Government and other Shelby County municipalities for resources they have used in the storm response and recovery effort.
  •   In order for the State to qualify for FEMA disaster funds, there had to be just over $9 million in damage. That figure was met alone based on a $9.7million in damage to MLGW equipment and services.
  •   Damage estimates from other government agencies and departments will continue to be tabulated through the storm recovery process.
  •   Just whether there will be FEMA Individual Assistance funds is not yet known.
  •   Damage assessments are still being done on homes and businesses.
  •   Those results will be forwarded to TEMA once they’re completed.


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Storm Damage Evening Update May 31, 2017

Emergency Shelter and Other Needs for Storm Victims

  •   39 people are staying at the American Red Cross shelter in Memphis at the Orange Mound Community Center near Midtown, 2572 Park Avenue.
  •   Caseworkers will assist storm victims there and at the American Red Cross office at 1399 Madison Avenue.
  •   Red Cross workers took their mobile food truck to serve residents in the Frayser area today.
  •   The Salvation Army also delivered food and supplies to residents in the Whitehaven area today.
  •   For shelter transportation, call (901) 636-2525. For other resources, call 2-1-1 or (901) 726-1690.

    Public Libraries Have Extended Hours

 Memphis Public Works crews and contractors continued to clear road debris. 312 of 511 road debris cases in Memphis have been cleared. More than 20 crews continue to remove debris.

SNAP Program Benefits for Storm Victims

SNAP program members lined up today outside the Tennessee Department of Human Services Office at 3230 Jackson Avenue to get food replacement benefits


Storm Damage Evening Update May 31, 2017

SNAP Benefits (Continued)

  •   Additional case workers have been called in to process SNAP benefits at the two service centers.
  •   Shelby County residents currently enrolled in the Supplemental Nutrition Assistance Program (or SNAP, formerly known as Food Stamps) who lost power for 12 hours or more may be eligible for replacement benefits.
  •   Shelby County residents who are not enrolled in the SNAP program are not eligible to receive SNAP replacement benefits due to loss of power.
  •   To be eligible for the replacement benefits, the household must:

    Be current SNAP recipients;
    Have been without power for 12 hours; or
    Have experienced other household misfortunes that have caused the loss of food.

  •   SNAP recipients must request replacement benefits within 10 (ten) calendar days of experiencing food loss. Once approved, replacement benefits are issued to current recipients using their existing EBT card. To request* replacement benefits, current SNAP recipients can call the Family Assistance
  •   Service Center at 1-866-311-4287, or visit one of two Tennessee Department of Human Services Offices in Shelby County:
  •   North Branch Office 3230 Jackson Avenue Memphis, TN 38122 Office Hours: 7:00 am - 4:30 pm
  •   Welles Branch Office 3360 South Third Street Memphis, TN 38109 Office Hours: 7:00 am – 4:30 pm

    Food Safety

    •   The Shelby County Health Department (SCHD) reminds residents to throw out ALL refrigerated, perishable foods if power was out for more than four (4) hours. Perishable foods include meat, poultry, fish, eggs, dairy products (milk, cheese, yogurt) and leftovers.
    •   If the freezer door remained closed, and your power was restored in less than 24 hours (or 48 hours for a full freezer), your items may be safe. Check each package of food to determine its safety. You can't rely on appearance or odor. If the food still contains ice crystals or is 40° F or below, it is safe to refreeze or cook. If there are no ice crystals, you will need to cook and consume or discard the items.



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Storm Damage Evening Update May 31, 2017

Check daily on those who live alone
 Give special attention to the elderly and the disabled.

Electricity Hazards

  •   Stay away from powerlines.
  •   Make sure electrical systems or appliances damaged by the storm are inspected by a qualified, licensed professional.

    Generator Safety

    •   Prevent carbon monoxide poisoning - Only use generators outside, more than 20 feet away from your home, doors, and windows. Never use grills, camp stoves or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, or any partially enclosed area.
    •   Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air RIGHT AWAY - DO NOT DELAY.

      Prepare for Hot Weather

 If you are outside, or in your home without power, for an extended time, the Shelby County Health Department reminds residents to take the following precautions:

o Drink 2-4 glasses of cool, nonalcoholic fluids each hour.
o Wear lightweight, light-colored, loose-fitting clothing when outdoors. o Limit your physical activity to morning and evening hours.
o Start slowly and pick up the pace gradually.
o Rest often in shady areas.
o Protect yourself by wearing a wide-brimmed hat, sunglasses, and

sunscreen of SPF 15 or higher.

  •   If you don't have power in your home, consider visiting a shopping mall, public

    library, or community center to keep cool during daytime hours. An emergency

    shelter is also available at the Orange Mound Community Center.

  •   Take extra precautions with those at higher risk for developing heat related



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Storm Damage-Evening Update May 31, 2017

Prepare for Hot Weather Continued

o People 65 and older
o Infants and young children o People who are physically ill

 Watch for signs of Heat Exhaustion: o Fatigue

o Weakness/Fainting o Nausea/Vomiting
o Headache/Dizziness o Myalgia

o Muscle cramps

 Recognize signs of Heat Stroke:
o Extremely high body temperature
o Red, hot, and dry skin (no sweating) o Rapid, strong pulse
o Throbbing headache
o Dizziness
o Nausea

For more information, go to (End of Update)